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Cancellation and refunds

How to cancel, what happens after, and how refunds work.
Draft — finalised once the company and payment provider are confirmed. Last updated 4 November 2026.

Cancel anytime

Cancel from Account → Manage billing at any time. Cancelling is never hidden behind a support conversation. If you cancel a Build trial before day 7, nothing is charged.

After cancelling

Your paid plan stays active until the paid-until date. Then your account becomes Free; your projects, Idea Checks and evidence stay readable and exportable.

Changing cycle

Switch between Build and Launch, or between monthly and yearly, in Account → Manage billing. The payment provider shows the exact amount, including any credit for unused time, before you confirm.

Refunds

Refund conditions follow the terms approved with our payment provider and the consumer rules that apply to you. They will be published here before paid plans open.